Terms of Service

Last Updated: 20 August 2026

Welcome to FMART GLOBAL LTD. These Terms of Service govern your use of our website and your purchase of products from us.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

1. About Us

FMART GLOBAL LTD
39 Queens Road Bishopsworth, Bristol (BS13 8LF)
Email: fmartglobal@gmail.com
Phone: +44 7444 983146

2. Using Our Website

You agree to use our website only for lawful purposes and in a way that does not damage, disable, or interfere with the website or its services.

You must not attempt to gain unauthorised access to any part of our website, systems, or accounts.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, colours and appearances may vary depending on your device or screen settings.

We reserve the right to correct errors, update product information, and change product availability where necessary.

4. Prices

All prices on our website are displayed in British Pounds (£ / GBP).

Prices may change from time to time. Any applicable delivery charges will be shown during checkout before you complete your order.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you should receive an order confirmation. An order is not necessarily accepted until we confirm that the order has been accepted and the products are available.

We reserve the right to refuse or cancel an order where there is a genuine reason, including product availability issues, pricing errors, suspected fraudulent activity, or other operational circumstances.

6. Payment

Payment must be successfully completed using the payment methods made available during checkout.

We may use third-party payment providers to securely process payments.

7. Delivery

We aim to process and deliver orders within the estimated timeframes displayed on our website.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including courier delays, severe weather, public holidays, or other unforeseen events.

For further information, please see our Shipping Policy.

8. Returns and Refunds

Eligible customers may have rights to cancel, return, or obtain a refund under applicable UK consumer law.

For full information about cancellations, returns, and refunds, please refer to our Return & Refund Policy.

Nothing in these Terms of Service limits or excludes any consumer rights that cannot legally be limited or excluded.

9. Faulty or Incorrect Products

If you receive a product that is faulty, damaged, or different from what you ordered, please contact us as soon as possible.

We will work with you to provide an appropriate resolution in accordance with applicable UK consumer law.

10. Intellectual Property

Unless otherwise stated, the content on this website, including text, graphics, logos, images, designs, and other materials, is owned by or licensed to FMART GLOBAL LTD.

You may not reproduce, copy, distribute, modify, or commercially use our website content without appropriate permission.

11. Website Availability

We aim to keep our website available and operating properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify website services for maintenance, updates, security reasons, or other operational requirements.

12. Third-Party Services

Our website may use third-party services such as payment processors, delivery providers, analytics services, or other external services.

Those services may have their own terms and privacy policies, which may apply when you use them.

13. Limitation of Liability

Nothing in these Terms of Service excludes or limits liability where doing so would be unlawful under applicable law.

Subject to this, FMART GLOBAL LTD will not be responsible for losses that could not reasonably have been anticipated or that arise from circumstances outside our reasonable control.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page .

Your continued use of our website after changes are posted means that the updated Terms may apply to your use of the website and future orders.

15. Governing Law

These Terms of Service are governed by the laws applicable in England and Wales, subject to any mandatory consumer protection rights that may apply to you.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

FMART GLOBAL LTD
39 Queens Road Bishopsworth, Bristol (BS13 8LF)
Email: fmartglobal@gmail.com
Phone: +44 7444 983146